1. How to delete your account
There are two ways to delete your game account. Either way, the deletion covers the same data and follows the same timeline.
In the game: open Settings, choose Delete Account and confirm. The request is sent to our server and processed as described below.
On the web: send an email to [email protected] with the subject "Account deletion request - Fishing Life". Send it from the Google account email address you use to sign in to the game, so that we can match the request to your game account. If you know your Player ID, include it; it helps us find your account faster, but it is not required.
You do not need to reinstall the game or sign in to make a web request. If we cannot match the request to an account, we will reply and ask for the missing information.
2. What is deleted
Deleting your account removes the game account linked to your Google account identifier, all server-side saved progress (levels, quests, in-game currency, characters, boats, items, titles, check-ins and reward records), and the association between your Player ID and your Google account.
Your Google account itself is not affected. We never hold your Google password, and nothing is changed on the Google side.
3. What may be retained, and for how long
Ordinary API and operational logs are kept on a rolling basis for no more than 30 days. Backups are kept on a rolling basis for no more than 90 days; data from a deleted account is removed from backups within 90 days after it is deleted from live systems, and backups are not used for routine operations.
If applicable law requires us to keep limited information after deletion (for example for legal compliance, dispute resolution or fraud prevention), we keep only what is required, restrict its use, and explain the reason and retention period on request. See Section 4 of the Privacy Policy.
4. Timeline
After we receive a valid request and complete any necessary identity verification, we delete the account and associated saved progress from our live systems within 30 days, or sooner where required by law. For web requests, we confirm completion by replying to your email.
5. Before you delete
Deletion is permanent. Saved progress, in-game currency and virtual items cannot be restored.
Uninstalling the game, clearing app data or using "Reset Progress" does not delete your account. Only the two methods above do.
If you sign in again after deletion, a new game account is created and starts from the beginning.
The current version has no in-app purchases or subscriptions, so there is nothing to cancel or refund before deleting.
6. Contact
Operator: Helloreader Limited
Email: [email protected]
Address: Rm A, 20/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
For full details of how we process your information, see the Privacy Policy and Terms of Service.